TRAINING AND SUPPORT
THAT'S SECOND-TO-NONE

More than two decades later, ZIPS Dry Cleaners’ founders still operate their own stores. From them, we’ve learned that sometimes it’s necessary to get your hands dirty and that the secret to success is in the details.

That’s why we provide one of the most robust training programs in franchising. We teach franchisees our method of perfection using hands-on and classroom-style learning.

That’s not all; we work closely with franchisees, using their input to better our systems and processes. And we’re by every franchisees’ side every step of the way with ongoing training and support.

WE NEVER HANG YOU OUT TO DRY

ZIPS yellow badge shape with a black outlined open book icon.

COMPREHENSIVE TRAINING (6 Weeks)

We unveil the secrets to the ZIPS dry cleaning method at our 6,000-sq-ft, state-of-the-art, certified training center in Elkridge, Maryland.

  • Take advantage of classroom-style learning
  • Benefit from hands-on training programs
  • Master the ZIPS One-Touch Philosophy
  • Complete manager certification
  • Receive sustainable business training
  • Gain insight into our customer service practices
  • Transform into a garment care professional

It’s nice because you’re training in a store that’s already open, so you can get a real-time feel of troubleshooting problems.

BETH FLYNN Multi-Unit Franchisee
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Franchisee Advisory Council

To keep everyone up to speed, the ZIPS Franchisee Advisory Council meets with the Home Office Team on a quarterly basis.

  • Review current company initiatives
  • Discuss business trajectory
  • Develop new systemwide innovations and technologies
  • Participate in open-forum dicussions

The fact that we have a say in the direction of the brand and the business is super, super meaningful, and we're very appreciative for it.

TIFFANY HAWKINS Multi-Unit Franchisee
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Ongoing Support

The Home Office Team leaves no man behind. They regularly check in with every franchisee to ensure everyone stays on track with production and profit goals.

  • Franchise Support Specialists
  • Equipment repair and maintenance
  • Data and customer analysis
  • Performance reviews
  • Manager certification programs
  • Systemwide franchise meetings
  • Phone and email check-ins

Everything we do, every step, every improvement we make is to make the operators' life as easy as possible.

BART CASIELLO Founder, Multi-Unit Franchisee

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